hedra logo
 
 
Home > Services > Business Change & Transformation

Business Change & Transformation

Hedra’s business change and transformation (BCT) team delivers sustainable public service transformation and real change that doesn’t break your organisation during implementation and that lasts when the project is complete.

When public services organisations face challenges of implementing new services or technologies, where there are high levels of complexity and significant levels of people and change management, Hedra’s BCT team can help.

Everything we do is underpinned by a way-of-working that is focused on:

  • pragmatic and hands-on execution by skilled and experienced professionals
  • achieving sustainable change through partnership, joint team working and skills transfer
  • tools tried-and-tested on the most complex change programmes in the world, not theoretical methodology.

Strategy & blueprintcreating policy, vision and strategy then turning this into a compelling picture, implementation plan and a case for change.

Enabling change – making real change happen to process, people and ways-of-working during technology or new service implementations.

Programme & project management - managing and delivering complex programmes with multiple stakeholders, suppliers and agendas.

Value for money – delivering benefits and cashable savings through initiatives ranging from focused cost reduction and process improvement (including ‘lean Government’), through to fundamental departmental and centric operational reviews.

 

We find our approach yields important advantages:

  • a compelling case for change is provided - this helps establish a framework for the delivery of the programme and its resultant benefits whilst uniting senior managers behind the programme
  • middle managers, unions and delivery partners are all involved and supported, giving them a clear understanding and ownership of the proposed improvements
  • an accelerated start to the programme gives strength in the early stages, when policy objectives can shift quickly and resistance to change may be significant
  • rapid improvement in the capability of your organisation to lead and continue the change effort and sustain the benefits.

Back to Top

 
 
 
 
 
WHAT'S NEW?  

White paper: The value for money challenge - why balance is best

pdf 298KB

 

Client case study: CfBT Education Trust - Business Blueprint
pdf 112KB

 

Client case study: Defra & Natural England - Improving operational efficiency
pdf 470KB

 
Client case study: Derbyshire County Council - Change management programme
pdf 105KB
 

Client case study: Land Registry - Achieving quiet revolution
pdf 147KB