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Case Studies

Learn more about the services and solutions we provide our clients by reading the Hedra client case studies:

CfBT Education Trust - Business Blueprint

pdf 112KB

 

Clackmannanshire, East Dunbartonshire, Falkirk, Perth & Kinross and Stirling Councils - Breaking new ground with local government

pdf 446KB

 

Derbyshire County Council - Change management programme

pdf 105KB

 

Defra - Implementing shared services

pdf 384KB

 

Defra - Reducing the regulatory burden

pdf 448KB

 

Defra & Natural England - Improving operational efficiency

pdf 470KB

 

Department for Transport - Shared Service Centre governance for the DfT

pdf 183KB

 

Home Office - Creating a new shared service delivery mechanism

pdf 220KB

 

Land Registry - Achieving quiet revolution

pdf 147KB

 

Land Registry - Smoothing the transition to large scale ERP

pdf 188KB

 

Ministry of Defence (Mod) - Framework Agreement for Technical Support
pdf 87KB

 

Ministry of Defence (MoD) - Modernising HR service delivery

pdf 107KB

 

Ministry of Justice (MoJ) - Creating a HR shared services target operating model

pdf 188KB

 

Northamptonshire County Council - Managed costs and a framework for excellence in regional domiciliary care provision
pdf 137KB

 

NHS Connecting for Health - National Programme for IT

pdf 319KB

 

Office of Government Commerce - Electronic Property Information Mapping Service (e-PIMS)

pdf 320KB

 

Revenue and Customs Prosecution Office - IS & IT Strategy
pdf 211KB

 

Three Valleys Water Plc - Customer service and operational effectiveness

pdf 216KB

 

Transport Direct - Creating a ground-breaking e-service

pdf 212KB

 

 



 
 
 
 
 
WHAT'S NEW?  

NHS Connecting for Health - National programme for IT

pdf 319KB

 

Linking supplier performance and costs for the MoD

pdf 470KB

   

Ministry of Defence (MoD) - Modernising HR service delivery

pdf 107KB

   

Transport Direct - Creating a ground-breaking e-service

pdf 212KB