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Local & Regional Government

We recognise that the pace of change continues to increase in local government, as local authorities are squeezed by increasing demand for services and decreasing resources.  We are committed to helping Local Government to respond to this challenge.

Hedra is currently working with central government influencing the development of local government related initiatives, as well as working with local authorities on some of the most innovative transformation projects.

We have developed comprehensive service offerings to help local authorities:

  • deliver value for money to their customers. This covers all areas of service delivery, corporate support functions, policy and governance
  • get the most from transformational government. This covers shared services, customer focus and increased professionalism.

Value for money
With a deep understanding of the local government domain, Hedra is uniquely placed to support the drive towards efficient and effective service delivery. A collaborative approach that addresses all key cost and performance ‘drivers’ across any local authority – from process, organisation, through to service design and optimisation. Value for money programmes are executed by joint Hedra / client taskforces, whose sole remit is to optimise service delivery across the authority. Re-design is achieved via bottom-up analysis coupled with best practice benchmarking.

This joint working instills a real buy-in to recommendations and acts as a vehicle for significant culture change across the authority.

Shared services
Hedra is working at the heart of the Transformational Government agenda, including shared services. As well as working with some of the leading local government implementation projects, we are working with key central government agencies, including the Cabinet Office on Project ISAAC. Our corporate services team has relevant expertise in all aspects of the design, build and operation of shared services. Our shared services offerings have been developed to help you wherever you are on your shared services journey and whether you wish to be a supplier, customer or collaborator. We are determined to help local government use shared services as a means to deliver on your service priorities.

The Hedra local government team brings a wealth of experience having delivered improved services and efficiency savings in all areas of local government. Just having the knowledge and capability is not enough so we put significant effort into understanding our clients’ cultural and business needs and developing a collaborative working style. To deliver lasting benefits for our clients we work alongside client teams, transferring skills and embedding change.

We understand the financial pressures within local government and have developed a number of commercial models to support effective transformation, including risk and reward.

With Hedra as your partner, you will get a proven approach, set of skills and experience to support the transformation of your organisation. That‘s why we can say: ‘Our Vision? Delivering Yours.’

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